OneBigPlanet Corp. Privacy Policy

OneBigPlanet® is committed to respecting and protecting your privacy and ensuring you have a positive experience on our website.  We want you to feel secure when visiting our site and providing information to us.  This Privacy Policy outlines our personal information handling practices for both online and offline data. If you give us personal information, we will treat it according to this Policy.

We encourage you to read this Privacy Policy to ensure you understand OneBigPlanet®’s privacy practices.

In order to provide you with relevant information, respond to your requests, and increase the benefits you receive from our website, we sometimes request that you provide us with information about yourself.

We have prepared this Privacy Policy to inform you of the information we gather and how it is used. This Policy applies to all OneBigPlanet® websites that display or link to this Privacy Policy. You should also note that OneBigPlanet® maintains the same privacy practices with respect to data that is collected off-line and this Policy may be relied upon with respect to those methods of data collection and use.

Collection of Information: What information do we gather?

In general, you may visit this website without identifying yourself or revealing any personal information. OneBigPlanet® collects domain information from your visit to customize and improve your experience on our website.

This website may collect certain information from your visit, including the date and time of your access, the pages you have accessed, the name of the Internet Service Provider and the Internet Protocol (IP) address by which you are accessing the Internet, and the Internet address from which you linked to our site, if applicable. We use this information to better understand how our website is being used so that we can improve its quality and make it more beneficial to our users.

Some portions of this website may request that you give us information about yourself, from which we are able to identify you, such as your name, email or other address. When  OneBigPlanet® collects any personal information on our corporate website, we will express our need for the personal data at the point of collection. Personal information is any information that can be used to identify an individual, and may include, but is not limited to, name, email address, postal or other physical address, title, occupation, and other information required to provide a service, deliver a product, or carry out a transaction you have requested.  Some of the ways in which we may collect information from you are:

• Event registrations for webcasts, seminars, conferences, etc.
• Product support registration
• Education registration
• Subscription to newsletters or other OneBigPlanet content-related notifications
• Product demonstrations, trials, etc.
• White paper or other downloads
• Sweepstakes or contests

Uses of Information: How do we use the information we gather?

When we collect information about you, it is our intention to tell you why we are asking for the information and what we intend to do with it. You will have the option of not providing the information, in which case you may still be able to access other portions of this website, although you may not be able to access certain programs or services.  In certain areas of our website, we may, where appropriate, enable you to "opt out" of certain uses of your information, or elect not to receive future communications or services.

The information we collect about you or your computer will be used to operate our website and to provide customer support, respond to your requests or process any transactions you have authorized. It may also be used to verify your identity, send you information or contact you in relation to a OneBigPlanet® product or service that you are using or that we believe may be of interest to you.

We will only use your personal information in the way we specified when it was collected. We will not subsequently change the way your personal information is used without your consent. Some of the ways we may use your personal information include:

• To provide the ability to create personal profile areas and view protected content.
• To provide the ability to contact you, and provide you with shipping and billing information.
• To provide customer feedback and support.
• To provide contests, sweepstakes or other marketing promotional activities on the OneBigPlanet.com or affiliate websites. Personal information may be collected to administer those programs
• To conduct questionnaires and surveys in order to provide better products and services to our customers and end users. Your completion of any questionnaires is voluntary.
• To support recruitment inquiries.
• To understand more about you, so we can personalize newsletters and websites to your preferences. For example, allow you the opportunity to request specific information on products and services that may be of interest.
• To allow you to forward information to another individual such as a friend or co-worker. OneBigPlanet® does not store the personal information of the third party. We collect the information for the sole purpose of sending a one-time email. If you choose to use our referral service to inform a colleague or friend, we will only ask for a contact name and email address.
• To meet contract obligations.

Sharing Your Personal Information: Will we share this information with third parties?

Your trust and privacy are extremely important to OneBigPlanet®. To this end, please be assured that we will never sell or rent your personal information to any third party without your grant of explicit consent, nor provide your personal information to any third party without your express consent. However, in certain instances and again, with your grant of express consent, we may make your personal information available to third parties, with whom we have a relationship, where that third party is providing services on our behalf. We will only provide those third parties with information that is necessary for them to perform the services.

In the event that you expressly opt-in via our web site or other service to receive particular products or services, or information about products or services, that are offered by third parties, or otherwise expressly authorize us to do so, we will share your personal information with those third parties as appropriate for those limited purposes. OneBigPlanet® may also share with those same third parties certain limited personal information that, without other information, does not specifically identify you.

OneBigPlanet® may disclose your personal information it has collected about you on the website if required to do so by law or when necessary in order to protect the rights of OneBigPlanet® or its employees.

We may respond to subpoenas, court orders, or legal process by disclosing your personal information and other related information, if necessary. Furthermore, we also may choose to establish or exercise our legal rights or defend against legal claims.

We may collect and possibly share personal information and any other additional information available to us in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of OneBigPlanet®'s terms of use, or as otherwise required by law.

While navigating OneBigPlanet®'s web site, you may be directed to content or functionality that is hosted by a third party supplier, not on OneBigPlanet.com. This is typically done to host special events, such as contests. When information is collected on behalf of OneBigPlanet® exclusively, OneBigPlanet®'s privacy policy will be referenced on our website and will govern how your information is used. For other, non- OneBigPlanet® sites, the site owner’s privacy policy will be referenced. It is OneBigPlanet®'s practice to require such suppliers to handle information in a manner consistent with OneBigPlanet®'s privacy and security policies.

We will ask you for your opt-in consent to share your personal information with a third party for any other reason.

Sharing with Social Networks or Other Sites You May Authorize

If you are a member of a social network service (such as Facebook, MySpace, YouTube, etc.) or you use other Internet sites where you have authorized them to gather information about your online behavior on OneBigPlanet® (for instance, to notify your friends that you bought and endorsed a product from a particular merchant), including participation in any behavioral reporting program that these other Internet sites may operate on or off of their own web site, OneBigPlanet® may share information regarding your activities on our web site or other service with those third parties pursuant to your authorization, and they may associate that information with personal information they already have about you (such as your Facebook Profile) and use it to improve their site or services or for other purposes. OneBigPlanet® does not control the privacy policies of such third parties, and their privacy policies will govern their use of your personal information. Under these factual circumstances, OneBigPlanet® assumes no responsibility or liability for the actions of such third parties with respect to their use of your personal information or otherwise. Accordingly, please make certain that you are aware of and comfortable with the privacy policies of any third parties that you expressly authorize to gather information from OneBigPlanet®.

What about data security?

OneBigPlanet®’s intent is to strictly protect the security of your personal information; honor your choice for its intended use; and carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. We have taken appropriate steps to safeguard and secure information we collect online, including the use of encryption when collecting or transferring sensitive data such as credit card information.  

OneBigPlanet® is committed to protecting the personal information you share with us. We utilize a combination of security technologies, procedures, and organizational measures to help protect your personal information from unauthorized access, use or disclosure.

When we transfer sensitive personal data (for example, credit card information) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology.

While we strive to protect your personal information, we cannot ensure the security of the information you transmit.  We recommend you to take every precaution in protecting your personal information when you are on the Internet. For example, change your passwords often, use a combination of letters and numbers when creating passwords, and make sure you use a secure browser.

Finally, you should always take into consideration that the internet is an open forum and that data may flow across networks with little or no security measures, and therefore such information may be accessed by people other than those you intended to access it.

Accessing or Updating Your Personal Information

You are entitled to know whether we hold information about you and, if we do (subject to certain limitations), to have access to that information and have it corrected if it is inaccurate or out of date. 

Business Relationships

This website may contain links to other websites. OneBigPlanet® is not responsible for the privacy practices or the content of such websites.

Cookies and Web Beacons

Portions of this website use cookies to help ensure the integrity of the registration process and to help provide personalized service and deliver content specific to your interests. A "cookie" is a small amount of data transferred to your browser and read by the Web server that placed it there. It works as a sort of identification card, recording your preferences and previously entered information. By using cookies, the information you previously provided can be retrieved on your next visit to the website so that your navigation time is reduced and your use of the website is simplified. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie. Web beacons may be used to deliver the cookie and to compile statistics about our website, such as how many people visited a particular page or clicked on certain links. While your particular use of the site will not be revealed, OneBigPlanet® may share aggregated statistics about the use of the website with third parties.

You can set your browser to decline cookies if you prefer. If you do so, you may not be able to get the benefit of some of the features of this website or other websites that you visit.

Contacting Us

If you have any questions or comments about our Privacy Policy or practices, please contact us via email at privacy@OneBigPlanet.com with the words "PRIVACY POLICY" in the subject line.

OneBigPlanet® may modify or update this Privacy Policy from time to time at any time without prior notice. You can check the “Last Update” date below to see when the Policy was last changed. We encourage you to check this Policy often so that you can continue to be aware of how we are protecting your personal information. Your continued use of the website constitutes your consent to the contents of this Privacy Policy, as it may be modified from time to time.

Policy Updates

The OneBigPlanet Privacy Policy has been recently updated. Last Update: 4 August 2008.